Returns & Exchanges
At Lost Frame, every product is made-to-order with our print-on-demand partners. For this reason, we do not accept returns or exchanges for size, color, or buyer’s remorse. Please make sure to check the size chart before placing your order.
Defective or Incorrect Items
If your item arrives damaged, misprinted, or with any production error, you are eligible for a refund. To process this, please contact us within 30 days of receiving your order at lostframe.ecom@gmail.com and include:
Your order number
A clear photo showing the defect or error
Once verified, we will send a refund.
